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Ms. Laura McLain
LMcLain@ProBuyersLLC.com
Phone: 800.743.0526 (Ext. 410)
PROFESSIONAL EXPERIENCE
Pro Buyers LLC, Newbury Park, California
West Coast Representative (2003-Present)
 | Responsible for securing and maintaining office equipment consulting
clients in California, Oregon and Washington. |
| Working closely with end-users of copiers in various accounts,
monitoring billing and equipment performance reports, making upgrade and
other recommendations as necessary. |
Pepperdine University, Malibu, California
Manager, Photocopy Services (1996 - 2003)
| Had primary responsibility for the migration from analog copiers to
multifunctional digital machines on a campus-wide rollout. |
| Managed all operations of the Photocopy Services department including
staffing levels and performance, customer support, and reporting to upper
management. |
| Developed and implemented cost control strategies and training programs. |
| Financial responsibilities included maintaining the accounting database
system, processing interdepartmental recharges, auditing budgets and
reconciling vendor invoices. |
| Negotiated and implemented reprographic equipment and product service
contracts based on needs and market analysis. |
Supervisor, Photocopy Services (1994 – 1996)
| Supervised project workflow while organizing and processing photocopy
requests. |
| Approved reimbursements, reprogrammed copy cards, and maintained access
codes for reprographic equipment. |
| Compiled departmental budget transfers. |
| Drafted outgoing correspondence. |
Coordinator, Photocopy Services (1989 – 1994)
| Assisted in purchasing supplies for copy centers, generated downtime
reports, and contacted vendors to request service repairs. |
| Collected, counted and deposited cash from photocopier controlling
devices. |
EDUCATION
Moorpark College, Moorpark, California
Fashion Institute of Design and Merchandising, Los Angeles,
California
STAR Program Mediation Strategies at
Pepperdine University Law School, Straus Institute for Dispute
Resolution
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