Consulting Blog
Customers are beginning to understand the problems inherent in their existing
copier and printer programs: Too many different models, under-performing
equipment, invoices that would take Einstein to interpret, and no proactive
service reports. It is perplexing then, to say the least, that these same
companies are looking to the same vendors to magically fix those same problems
with their newly created consulting divisions. We think they'll end up with
exactly what they have now if not worse. What's your opinion on this?
Managed Print Services Blog
Much has been made recently in the industry trade press about Managed Print
Services (MPS). Our view is that the verdict is still out on whether vendors can
create meaningful cost, technology and administrative efficiencies for customers
with these programs. We believe that customers should be looking far beyond the
traditional equipment vendors for help with managing printer fleets. What is
your view?
Technology Blog
We've been wondering lately: Has the industry run out of meaningful
technology advancements? What will be the next frontier assuming we have 85%
network connectivity and everyone is now supposedly using all the printing and
scanning features of multifunctional digital copiers? We would like for industry insiders or
customers to chime in on this subject.
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Pro Buyers Blog
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