As a full-service consulting organization, we provide a range of programs that provide expert advice to buyers, enabling the most efficient use of internal resources when going out to bid for digital copiers and printers.

Being a custom copier/printer consulting service, our responsibilities can vary depending on your needs, but in many cases we perform six basic activities when customizing our proven Document Services Program (DSP) to exceed your objectives, all of course with your prior knowledge and consent:

Step One: We evaluate all aspects of your current system, including the printer/copier inventory, client/server configurations, networking protocols, service reports, billing and other support services, then make our preliminary recommendations to you.

Step Two: Based on your feedback and direction, we can create a custom RFP/RFQ/ITN/SOW based on industry best practices as applicable to your organization's objectives in installing printers and multifunctional copiers.

Step Three: We normally send the custom RFP/RFQ/ITN/SOW directly to our national contacts at all appropriate suppliers.

Step Four: We evaluate all proposals received and make recommendations for further negotiations. For proof of concept prior to contract award, a custom test matrix is developed based upon the client's actual heterogeneous network environment (NT / Netware / UNIX / Mainframe / AS 400).

Step Five: We submit the final contract for your approval based on the original RFP/RFQ/SOW, the supplier's proposal and resultant negotiations. All standard industry terms and conditions (the ones never publicized!) are included.

Step Six: To ensure contract compliance, we continue to work on your behalf with the supplier's sales & service teams throughout the term of your final agreement.

The end result of our implementing a custom version of our Document Services Program (DSP) on your behalf is that your organization achieves all of its objectives and much, much more—your internal staff is able to focus on core activities, you receive the latest technology, better contract protections and dramatically lower digital copier and printer costs. Our national contacts and client base bring you buying power that cannot be achieved solely with internal resources.

Most importantly, our services are totally customized for your specific situation. Please send us an email to let us know how we may be of service to you.

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Last modified: July 12, 2007